Call now! (ID:277230)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will appear. It includes detailed info about all the actions that you can carry out on the page in question. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of instructional videos demonstrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you searching for, take a glance at our extensive FAQ section, which contains questions asked by real people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can get in touch with our fantastic team of support engineers available 24-7-365 and eager to assist you with any issue. Each trouble ticket you open will be replied to within 60 minutes (the average ticket response time being approximately 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 277230

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com